The T-shirt didn't fit right or you feeling a little buyers remorse? We want to provide customers with worry free online shopping, we do this by Accepting Returns within 14 days of delivery!
*Buyer is responsible for return shipping!
*A $20CAD restocking fee will occur for returns containing 3 or more items
Send your item back to us, if deemed to be in same the condition as when purchased a refund will be sent (minus original shipping cost) to original method of payment/or we can provide you store credit! Please allow up to 5 days for refund to process and show up in your account.
Please note all SALE ITEMS and GIFT CARDS are FINAL SALE and NON REFUNDABLE!
Do you offer exchanges?
We do not offer direct exchanges. Instead you can opt for a refund to store credit and use that credit towards item(s) you may want!
EU Customers — Right of Withdrawal & Returns Policy
Proper Vintage Canada — European Economic Area (EEA) Customers
Your Right of Withdrawal
If you are a consumer located in the European Economic Area (EEA), you have the right to withdraw from your purchase within 14 days of the date you (or a third party you designate) receive your order, without giving any reason.
To exercise your right of withdrawal, you must notify us of your decision before the 14-day withdrawal period expires by contacting us at:
Zakary Ibrahim 2186 A Dundas St W, Toronto ON M6R1X3, Canada 📧 support@propervintagecanada.com
Return Conditions
Once you have notified us of your withdrawal, you must return the goods to us without undue delay and no later than 14 days from the date you informed us of your decision to withdraw.
Items must be returned in the same condition as received — unworn, unwashed, with original tags attached. You are responsible for the cost of return shipping.
Return address: Zakary Ibrahim 2186 A Dundas St W, Toronto ON M6R1X3, Canada
Refunds
We will reimburse all payments received from you, including the cost of STANDARD delivery (we will not reimburse supplementary costs if you chose a delivery method other than the least expensive standard delivery we offer).
Refunds will be issued to your original payment method within 14 days of receiving the returned goods or proof of return shipment, whichever is earlier.
⚠️ We reserve the right to withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them.
Exceptions to the Right of Withdrawal
Under EU law (Directive 2011/83/EU), the right of withdrawal does not apply to:
Goods that have been worn, washed, or are not in their original condition
Goods that have been clearly personalised or custom-made
Note for EU customers: Sale items and discounted goods are not excluded from your right of withdrawal under EU law. You retain the full 14-day right regardless of whether an item was purchased at a reduced price.
Legal Guarantee of Conformity
As an EU consumer, you are entitled to a 2-year legal guarantee on all goods purchased, in accordance with Directive 2019/771/EU. If your item is defective or does not conform to the contract at the time of delivery, please contact us at support@propervintagecanada.com and we will remedy the situation by repair, replacement, or refund as applicable.
Contact
For any questions about your EU consumer rights, please contact: 📧 support@propervintagecanada.com
Customer Reviews
Overall rating: 4.8 / 5 from 1272 reviews.
not the best wool, but this is online vintage, its the game
I definitely sure it was not 1980s, it’s 1950s ones. And yes! It’s 1950s. I am so happy to get the real vintage pants what I was looking for a while.
Thanks and congratulations to come back your business!
my first grandson recently started college at the Western Michigan University
He’s a licensed pilot at 18 and is in the first year of the aviation program
I went online to get a nice WSU sweatshirt or hoodie. I didn’t find anything associated with the aviation program, so I dug through the Internet and found the attached good looking jacket at a reasonable price, $60 plus freight.
When they say vintage, they could’ve said good as new. The jacket is spotless, fits like a glove and I’m probably gonna get another one for my grandson.
They said it would take 2 to 3 weeks. (It showed up in 10 days.)
This is a company that under promises and over performs.
Satisfied customer in St Clair, Michigan
I just started college and college hoodies from the shop were a bit pricey so I decided to see if I could thrift from anywhere and lo and behold I found proper vintage!
It was half the price of buying brand new and it’s better for the environment! I was actually surprised the quality was still almost brand new! (Clearly had been washed) but it’s still so comfy and possibly my new favourite sweater!
What a bargain price for SilverTab! Love the shape, but reduce one star because it was too stinky. Usually Proper vintage send me very nice washed smell garments. But this pants I have to oxy for 6hrs.
I was very glad to find these pants as I've had them in the past but could not find them anywhere.
They are in good condition but I found that the pull tabs on two pockets where gone and the butt has stitching that had come apart. I will be fxing them but think it should have been pointed out earlier.
Also the shipping was quite expensive.
Cheers
Vic
Store owner replied:
Hi Victor
Thanks for the review! Sorry to hear about any flaws we missed, please contact us at support@propervintagecanada so we can facilitate a partial reimbursement!
Polo shirt exactly as described. Great price and fast shipping! My first purchase from Proper Vintage but it won't be my last!
Exactly as described as a Disney lover I recommend this company. And it was true to size and something I have been looking for and They have cool stuff thanks again ! Will be ordering in the future
